Redesign Primo copy — Bat El Hirsh

Next Discovery Experience

user research
user journy
wirefarmes
user interface
prototype

01. RESEARCH

02. WIRFRAME

03. PROTOTYPE

︎︎︎About the product
library discovery service seamlessly integrates with a wide range of library and academic
systems for end-to-end, efficient workflows

RESEARCH

01.

︎︎︎ System Goals

Allow patrons to search for library resources and find the most relevant data
Enable the users to interact with the libraries
Support the students with search and learning tools and methods
Allow the library to manage and expose their special materials
Enable the libraries to interact with their patrons and share events, notifications, exhibitions

︎︎︎ Users

︎

Undergraduate Student
Frequent user

Level of Expertise in the system:
___________________________

Motivation:
___________________________

User’s Goals:
Get access to the relevant item. Expect it to be available for online read or get it physically

Pain Points:
Can’t find the item, don’t know how to get it

︎

Researcher
Advanced power user

Level of Expertise in the system:
___________________________

Motivation:
___________________________

User’s Goals:
Explore more on their subject of interests and get access. Option to mange and share their findings

Pain Points:
Can’t find relevant material , don’t know how to get it, more specific search or versions capabilities

︎

Librarian Staff at Desk
Advanced Primo Users

Level of Expertise in the system: ___________________________

Motivation:
___________________________

User’s Goals:
Help patrons to find most relevant. Interacts with users physically or face to face. Option to easily share material

Pain Points:
Tune and accuracy search capabilities. Simplicity in sharing and coping information

︎︎︎ User Journy

︎︎︎ Pain Points

Filters

On the results page the user find it frustrating that the filters always open on the side, taking up valuable screen space and making it difficult to view the content. Even when I close them, they reopen every time I navigate to a new page or refresh the page, which slows down my browsing experience and makes it harder to find what I'm looking for

Online PDF/request the record

It is time-consuming and cumbersome to access the online PDF or request. There are too many clicks and steps involved, which makes it difficult to quickly access the information I need. This is especially frustrating when I'm in a rush or need to access the PDF frequently.

︎︎︎ Added Value

1. Link data
2. Ai Search